Safety FAQ's in Cookeville

Security is provided by local law enforcement agencies.

At Buckner Properties, we intentionally avoid using “secure” as it can often be misleading and give a false sense of safety. Even communities with alarms, cameras, or controlled access gates cannot guarantee your safety, as these systems are susceptible to malfunction, human error, and practical limitations. We help residents to minimize risk by keeping them informed of incidents in the Cookeville, TN area as we become aware of them.

Yes. Buckner Properties utilizes various key control systems, and keys are only released to residents and/or authorized persons after obtaining appropriate identification. We require your authorization to release a key to someone not on your lease agreement. Locks are re-keyed after every move-out.

If you should lock yourself out of your apartment after the management office has closed, it is your responsibility to call a locksmith to gain entry to your apartment. If the lock is changed by the locksmith, you must notify Buckner Properties so that the lock may be re-keyed during office hours. If you should lose your keys, please do not hesitate to ask us to change or re-key your locks. We will be more than happy to do so for a nominal charge.

At Buckner Properties, resident information is kept confidential and is released only with your consent or upon a legal order. Contact information may be released in limited situations if a resident is responsible for damage to others and has failed to maintain the renter’s insurance.

Buckner Properties' resident files are maintained and stored in a secure location and after a reasonable time, destroyed by shredding.

Cookeville, TN community employees, and approved vendors have access to your Buckner Properties apartment. Your apartment would be accessed at your request, such as in the case of a service request. In the case of an emergency, we will enter your apartment immediately.

The best way to get an accurate picture of any neighborhood is to contact the local law enforcement agency. They are the best equipped for providing you with complete information on Cookeville, TN, and Putnam County.

The best way to get an accurate picture of any neighborhood is to contact the local law enforcement agency. They are the best equipped for providing you with complete information on Cookeville, TN, and Putnam County.

Renter’s insurance is not required; however, we strongly recommend renters insurance to protect yourself against liability for your or your guest’s actions and to protect your personal property. Your personal property is not covered by Buckner Properties' insurance.